We support Cash on Delivery (COD) across all districts of Bangladesh. You can also pay securely online via bKash during checkout.

If you have a promotional discount voucher, enter the voucher code in the voucher box on the checkout page and click "Apply". The discount amount will be calculated and subtracted from your payable price immediately.

Yes. Please call our customer support helpline at 01351253941 or email arvynbd@gmail.com as soon as possible before the parcel is dispatched by the courier.

Standard delivery within Dhaka City takes 1-3 business days. Deliveries to areas outside Dhaka typically take 3-5 business days. Please note delivery timelines may slightly vary during public holidays or extreme weather.

Orders placed before 7:00 PM are processed within 1-2 business days. Orders submitted after 7:00 PM will be processed on the next business day.

You can track your order at any time using our Order Tracking page. Simply enter your Order ID or phone number to view live shipment progress and courier updates.

Currently, Arvyn delivers nationwide across all 64 districts of Bangladesh. We do not provide international shipping at this moment.

We offer a fair 7-day return policy. Items must be returned within 7 days of delivery in their original, unused condition with all packaging, barcodes, and tags intact, accompanied by proof of purchase.

If the return is due to our error (e.g. incorrect size/color delivered or manufacturing defect), Arvyn will cover the return shipping costs and provide an immediate exchange or full refund.

Once we receive and inspect the returned item at our hub, the refund will be credited to your original payment method within 7-10 business days.

Contact our support team via email at arvynbd@gmail.com or phone at 01351253941 with your order number and reason for return. Our support specialists will assist you with pickup or courier drop-off.