To qualify for a refund, the following conditions must be met:

• The product must be returned within 7 days of the purchase or delivery date.
• The product must be in unused and original condition, along with its original packaging.
• A valid proof of purchase (e.g., receipt or order number) is required.

The following items are not eligible for refunds:

• Perishable goods such as fresh food or consumables.
• Opened or used personal care, hygiene, or beauty products.
• Items purchased during a clearance sale or with significant discounts.

To request a refund, follow these steps:

Contact our customer support team via:

• Email: arvynbd@gmail.com
• Phone: +8801351253941

Provide the following details:

• Your name and contact information.
• Order number or proof of purchase.
• A brief explanation for your refund request.

Once we receive and verify the returned item, we will initiate the refund process. Refunds will be credited to your original payment method within 7-10 business days.

If the return is due to an error on our part (e.g., incorrect or defective product), Arvyn will cover the return shipping costs.

For all other returns, customers are responsible for covering the shipping fees.

Arvyn does not offer direct exchanges. If you wish to get a different product, please return the original item for a refund and place a new order.

Thank you for trusting Arvyn.